Animal Urgent Care at 3635 Sycamore Dairy Road # 201 in Fayetteville, North Carolina

Customer Reviews about Animal Urgent Care

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  Thank you so much for taking such great care of our Chase Madison. You were caring, kind, and patient. You helped us to get Chase back on his paws. He was a sick boy and thanks to you, he is back to his old self. Keep up the good work. And thanks again.
  July 07, 2017

  by Rebecca Strickland
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  I should have listened to the reviews. What's the price for your pet's life? Do not bring your animal here. I'm going to petition through the base that this facility be placed on the Fort Bragg blacklist, due to their business practices. If spending $911.79 to bring a sick animal home doesn't scare you, then take the risk. This facility takes advantage of people by playing on their emotions and love for their pet and capitalizes on a bad situation. Everything is about money, (not the health/welfare of your animal), and the prices are astronomical. I brought my cat here last night, because he was having trouble breathing. Right off the bat, I was charged $660.00 just to figure out what was wrong with him. They did chest X-rays, and it was determined that he had fluid/puss in his lungs. They drained the fluid, which I am thankful for, and then slapped me with an outrageous estimate for his continued care. The "worst case" quote they gave me was over $4,000 (if you include the $660.00 I already paid), and the "best case" quote was over $2,200 (including the $660.00) for him to receive treatment through Sunday...AND I would still need to take him to his regular vet on Monday. There is nothing they did that should have cost that much money. I understand that this is an emergency veterinary facility, and was prepared for higher prices, but not this high! My cat's treatment plan essentially consisted of supportive care and administration of antibiotics/oxygen. When I was given the quote I replied "I can't pay that. I can't afford any of that. Just give me antibiotics. I'm taking him home. If he's going to die, I'd rather him die at home with his family." Everything they were trying to charge us for, except the oxygen, I could do for him at home. The Vet Tech acted condescending and rude towards me when I told her I was taking him home and literally said "well, I guess we'll just see what happens then". As if I want to to take my baby home and make that decision. I was so angry and hurt that his life and well-being essentially boiled down to greedy people who were trying to take advantage of us and the situation. Then the vet said "we have Care Credit and you could get a loan for his treatment." I looked at her and said, I have three kids. I already know about Care Credit, because that one (pointing towards my daughter) has braces I'm already paying for. My daughter's entire two year braces treatment program didn't cost as much as two nights for my cat to be cared for in this facility. I love my cat, but I can't pay that much money for a vet bill. I ended up paying another $251.79 for his antibiotics/fluid drainage treatment, rounding out the night with a $911.79 total bill, just to bring my sick cat home where he might die anyway. He is doing better today. I hope he pulls through it this weekend.
  March 03, 2017

  by Audrey Atwell

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